Contact Channels and Response Time

We offer technical support via email at info@itincorporated.com and by phone at 0240766277, Monday through Friday, between 09:00 and 18:00. For critical incidents (server outage, security breach), the response time is a maximum of 30 minutes. Standard configuration or migration issues are resolved within 4 working hours.

Frequently Asked Questions and Procedures

For quick resolution of common issues, please consult our FAQ section. There you will find step-by-step guides for resetting passwords, configuring the office VPN, and reporting security incidents. If you cannot find the answer, open a ticket directly via email, and our team will contact you within the mentioned timeframe.

Schedule a Demo of Our Solutions

We show you how secure network configuration, cloud migration, and prompt technical support work, directly on your infrastructure.

Contact the Technical Team

For configuring secure networks, migrating data to the cloud, or administrative server support, we are available during business hours.

Address

Splaiul Cloșca no. 1A, bl. 1, 25th floor, apt. 9

Schedule

Monday – Friday, 09:00 – 18:00
We respond to requests within a maximum of 2 business hours.

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